A Comparison of Live Hotmail, Gmail and Yahoo Mail

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The Windows Live team announced today that they’re rebranding their new email beta to Windows Live Hotmail. We haven’t written about the application for some time, and this is as good an excuse as any to compare the current release to Gmail and the new Yahoo mail beta. The three applications, along with AOL mail, make up the vast majority of the 500 million or so webmail users around the world (see chart included in this post). Most of these users are still using the old, tedious, Ajax-free Yahoo Mail and Hotmail user interfaces, requiring page refreshes for every click. The new applications, along with Gmail, offer a much richer experience, much like Outlook or Mac mail. When these webmail clients are performing well, their speed and ease of use is easily as good as a desktop client.
Overall we prefer Gmail over all other webmail applications because performance (speed) is consistently fast, and emails can be tagged making search much more effective. They also offer more storage and other features, and it’s free. However, Yahoo and Live Hotmail offer more mainstream Outlook-like user interfaces (although Live Hotmail does not allow you to access other email accounts from their application), whereas Gmail takes some time to get used to. If you are looking for speed and tagging is important, Gmail is for you. If you are looking for the closest thing to Outlook online, go with Yahoo Mail.
The following chart compares the services on a feature-by-feature basis. Note that the user numbers for Yahoo and Hotmail include legacy users still on the old platforms.

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